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Categories

How can I communicate my customer service message to my employees?

University of Missouri Extension Office Q: I know customer service is really important for my business to succeed. What can I do with my employees to communicate this message? My advice is to study businesses that excel in customer service and modify their procedures to fit yours. Since I spent a

MSU/SBTDC Announces New Director

Springfield, Missouri — Chrystal Irons is the new director of the Small Business & Technology Development Center (SBTDC) at Missouri State University, effective May 25, 2016.  She replaces Rayanna Anderson whose retirement was effective June 3, 2016, after 25 years of service.  Irons is responsible for coordinating the resources of

Georgia Teens Redesign Mobile App to Grade Quality of Police Services

Mobile app provides opportunity to strengthen ties between police officers and citizens Nationwide — The teenage trio from Georgia, Ima, Asha and Caleb Christian relaunched their FiveO police rating app using the $22,000 first place award from the 2015 Hiil Innovating Justice Challenge at The Hague, Netherlands. The FiveO [NxtGen] app

Smith takes Christian school in exciting direction

by Bon Tindle New Growth Ministries Christian School has taken education in an exciting direction. While focusing on a college preparatory curriculum, the school also teaches students about other aspects of life that they will encounter once they graduate. “We are very excited, we have a lot of good things

MIB recognizes four at 6th Annual Heritage Award Ceremony

By Bon Tindle,  Unite Contributing Writer Springfield, MO— The 6th annual Minority In Business Heritage Award Ceremony was held March 15th at the Doubletree Hotel. Attendance was in even greater numbers than last year, and several new faces filled the room. A formal dinner was served, and gentle jazz music

Government Contracting: Socio-Economic Certifications

By Allen Waldo,  Guest Contributing Writer Springfield, MO—When a business is contemplating becoming a governmental contractor, the business should evaluate their eligibility for a socio-economic certification.  One positive to having a certification is that it gives the business the competitive advantage for “Set Aside” solicitations so that they may only

One man’s trash is another man’s treasure

By Tyler Hatten,  Unite Contributing Writer Springfield adds a little flare to the city as a local crafts store goes global, exploring a new meaning of creativity. Global Crafts, located on 1508 E. Republic Rd., provides various artisan crafts from around the world. The man behind the business, Gary Jones,

Expose your business and meet new customers

By Bon Tindle, Unite Contributing Writer The 19th Annual Springfield Multicultural Festival will be held January 18, 2016 at Juanita K. Hammons Hall. The event will last from noon until 4:00 p.m. This event is presented by Unite of Southwest Missouri. The festival will host over fifty exhibitors and performers

How can I communicate my customer service message to my employees?

University of Missouri Extension Office Q: I know customer service is really important for my business to succeed. What can I do with my employees to communicate this message? My advice is to study businesses that excel in customer service and modify their procedures to fit yours. Since I spent a

MSU/SBTDC Announces New Director

Springfield, Missouri — Chrystal Irons is the new director of the Small Business & Technology Development Center (SBTDC) at Missouri State University, effective May 25, 2016.  She replaces Rayanna Anderson whose retirement was effective June 3, 2016, after 25 years of service.  Irons is responsible for coordinating the resources of

Georgia Teens Redesign Mobile App to Grade Quality of Police Services

Mobile app provides opportunity to strengthen ties between police officers and citizens Nationwide — The teenage trio from Georgia, Ima, Asha and Caleb Christian relaunched their FiveO police rating app using the $22,000 first place award from the 2015 Hiil Innovating Justice Challenge at The Hague, Netherlands. The FiveO [NxtGen] app

Smith takes Christian school in exciting direction

by Bon Tindle New Growth Ministries Christian School has taken education in an exciting direction. While focusing on a college preparatory curriculum, the school also teaches students about other aspects of life that they will encounter once they graduate. “We are very excited, we have a lot of good things

MIB recognizes four at 6th Annual Heritage Award Ceremony

By Bon Tindle,  Unite Contributing Writer Springfield, MO— The 6th annual Minority In Business Heritage Award Ceremony was held March 15th at the Doubletree Hotel. Attendance was in even greater numbers than last year, and several new faces filled the room. A formal dinner was served, and gentle jazz music

Government Contracting: Socio-Economic Certifications

By Allen Waldo,  Guest Contributing Writer Springfield, MO—When a business is contemplating becoming a governmental contractor, the business should evaluate their eligibility for a socio-economic certification.  One positive to having a certification is that it gives the business the competitive advantage for “Set Aside” solicitations so that they may only

One man’s trash is another man’s treasure

By Tyler Hatten,  Unite Contributing Writer Springfield adds a little flare to the city as a local crafts store goes global, exploring a new meaning of creativity. Global Crafts, located on 1508 E. Republic Rd., provides various artisan crafts from around the world. The man behind the business, Gary Jones,

Expose your business and meet new customers

By Bon Tindle, Unite Contributing Writer The 19th Annual Springfield Multicultural Festival will be held January 18, 2016 at Juanita K. Hammons Hall. The event will last from noon until 4:00 p.m. This event is presented by Unite of Southwest Missouri. The festival will host over fifty exhibitors and performers